Frequently Asked Questions
Your guide to shopping with ZedLabz Official Store
What types of gaming consoles do you provide parts for?
We specialize in replacement parts, shells, and repair components for a wide range of retro and modern consoles, including Nintendo Game Boy, DS, Switch, PlayStation, and Xbox systems.
How long does international shipping take?
International orders typically arrive within 7 to 14 business days, depending on your location and the shipping method selected at checkout.
Are your replacement parts genuine or aftermarket?
We offer a mix of high-quality third-party aftermarket parts and refurbished original components. Each product description clearly states whether a part is an official OEM product or a compatible replacement.
What is your return policy for faulty electronics?
We offer a 30-day return policy for most items. If a component is found to be defective upon arrival, please contact our support team to arrange a replacement or a full refund.
Do you provide technical guides for console repairs?
While we do not provide one-on-one technical support, many of our product pages include links to installation videos and community repair guides to assist you with your project.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout experience.